Panda Express

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3.9

( 8 reviews )

Chinese

Open 10:00 AM - 09:30 PM See Hours

546 S Mason Rd, Katy, TX 77450, United States

+1 2813-951-144.0

Panda Express is a well-known fast-food restaurant chain that specializes in American-Chinese cuisine. With over 2,200 locations across the United States and around the world, Panda Express has become a popular destination for those seeking delicious and convenient meals. Founded in 1983 by Andrew Cherng and Peggy Cherng, Panda Express has been committed to serving high-quality food made with fresh ingredients. Their menu features a variety of dishes, including their famous Orange Chicken, Beijing Beef, and Kung Pao Chicken, all prepared with bold flavors and authentic Chinese recipes. Panda Express is known for its quick service and friendly staff, making it a favorite choice for individuals on the go. Whether you're looking for a quick lunch, a family dinner, or even catering for a special event, Panda Express offers a wide range of options to satisfy every craving. With a focus on customer satisfaction and a dedication to providing delicious food, Panda Express continues to be a beloved brand in the fast-food industry.

Amenities and More

Dine-in
Credit cards
Wheelchair-accessible car park
Kids' menu
Outdoor seating
Vegetarian options
Lunch
Tourists
University students

Reviews

3.9/5

8 reviews

5 stars

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3 stars

2 stars

1 stars

Wai kit leung

March 22, 2024

Rude guy out in the parking lot waving at me to leave. When I got to the drive thru to order I asked if they were open because of the guy out in the parking lot. Was rudely told, "yes we're open, what do you want?" "A plate or a bowl?" Terrible customer service, won't be coming back to this location.

Rob cervantes

March 22, 2024

My experience at this Panda Express was a lot better than my experience at the other one down the road from this location. The young man at the window was very helpful and kind and patient. The lady who brought my food out was also very kind and happy which is always a plus! The only slightly negative thing I'd say is the older gentleman was very eager to get me out the window and to wait at the side of the building so he could get more cars to the window, but he did so in a very rude manner to the young kid at the window. More like yelled at him to get me to move so he could serve another guest. Which is great but also please be kind to your staff.

Gigi_x

March 22, 2024

Good shrimp 🍤 with honey 🍯 and walnut but thus is the only seafood option they have wich is annoying coz some people want to eat healthy but they still love panda express so the business should have thought about those and make some healthy selections for them like steamed shrimp or fish fillet And when i do my survey all i get it a tiny box of nodules...while recipes says free entree Anyway ...😒

Dylan altschuler

March 22, 2024

Worst customer service I’ve seen in a while. I ordered food from the Panda Express website for the mason and kingsland location for delivery. I was brought the wrong food. Like not even close to what I would eat. When I called this store to see what to do they said I have to call corporate or the location and when I read the email I got for confirmation with their number as a contact for delivery or food issues, I was told the manager was out and he couldn’t help. Then when the door dash person said to call the store to get it fix after he spoke to his door dash boss and was told all would be fixed. The guy said he would not help me. I paid for the food and got no food so if you want to waste your money then go here.

Emily bartys

March 22, 2024

Food was great. This is my 2nd time doing drive thur and both times the service has been bad. They are very rude and rush you to order always cutting you off when talking and when you pull up to the window they don’t acknowledge you out there hands out for the payment and hand out the food.

Matti ikäläinen

March 22, 2024

My daughters love "Panda Express" at Mason & Kingsland Blvd. We mostly go through the drive through. The menu is straight forward and the ordering process is simple and fast. The service fast were friendly and efficient. The food (Orange Chicken, Sesame Chicken, and Teriyaki Chicken) was very good with fried rice and lo mein. Highly recommended!

Chou chou

March 22, 2024

All broccoli, no beef in the beef and broccoli. Literally, 1 single, small piece of beef. Jorge, the manager, was very nice, but he tells me this is just how the mix comes to them. 🤷‍♀️ So I guess this is just a corporate problem, coming down from the top. If not including meat in the dishes that advertise that they have meat is how they plan to cut costs, that's fine, but after multiple experiences of this at different Pandas, next time I want Chinese, I'll take my business to a mom-and-pop Chinese restaurant instead.

Noir enrique

March 22, 2024

Lucia is the worst. I told her NOT to round my total up and she did anyways. When I called to get it fixed she told me no. She was VERY rude and unhelpful. Absolutely ridiculous to rob people of their money when they specifically don't want to round up and I said that. The food was also disgusting for some reason. Had a weird smell.